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Community Services

1. COVID-19 Vaccine Administration Clinic (Spokane, WA)

A Washington Department of Health approved COVID-19 vaccine clinic offering convenient access to all COVID-19 vaccines.  This clinic that has provided over 18,000 COVID-19 vaccinations.  Open to everyone regardless of insurance. Register online.


2. Emergency Department Diversion

Staffed with RN Case Managers and Client Advocates our teams are focused on reducing inappropriate use of the Emergency Departments. This program provides wrap-around services through local community outreach to individuals that need our services. Our highly skilled staff focus on addressing an individual’s unmet needs such as primary care, access to Substance Use Disorder (SUD) treatment and Behavioral Health care, housing, transportation and other medical needs.

3. Foundational Community Supports (FCS)
Housing and Employment Assistance Services
Foundational Community Supports (FCS) is also referred to as Initiative 3 of the Healthier Washington Medicaid Transformation. FCS helps our most vulnerable beneficiaries get and keep stable housing and employment, in support of their broader health needs.  This program provides housing and employment case management to Medicaid patients with a history of mental illness or substance use disorder.  See this video which shows how the program helps homeless people.


4. Richland & Pasco Resource Navigation (PRN)
We partner with the Pasco and Richland Fire Departments to provide outreach services to citizens that have been identified as over-using high-cost services, such as hospital, ED and emergency medical services or needing social services. Our team coordinates services that help them stabilize and lead healthier lives.


5. Governor’s Opportunity for Supportive Housing (GOSH)
The State Hospital Discharge and Diversion (SHDD) Program is a collaboration between the Aging and Long-term Support Administration (ALTSA) and Eastern and Western State Hospitals to provide increased discharge and diversion options for clients residing at those institutions. As part of that effort, the Governor’s Opportunity for Supportive Housing (GOSH) has contracted directly with Consistent Care Support Services to provide housing search and tenancy support services for individuals wishing to live independently. These are intensive services that pull together various community supports and resources to help support the transition for people choosing independent housing.

6.  Community Choice Guide (CCG)

Clients are referred by the Area Agency on Aging (AAA) case manager.  Focused case management tasks are performed to achieve stability for the client and usually centered on housing needs.



















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